Pallino Policies

We try to keep it simple.

Personal Information
Pallino does not and will not share your personal information with anyone.

Pallino Gift Cards
Pallino Gift Cards are redeemable for food, beverages and retail at any Pallino location—even SeaTac Airport! They are not redeemable for cash and cannot be used to cover gratuity.

Please keep your Pallino Gift Card safe, as the value of it cannot be replaced if lost, stolen or destroyed.

Pallino Loyalty Programs
Pallino loyalty programs allow you to earn Pallino Rewards through various spending levels. Additional promotions and discounts may be offered from time to time. Rewards earned are not redeemable for cash and cannot be used towards the purchase of alcohol, taxes and gratuity.

All Rewards will have an expiration date if not redeemed within a certain time period.  The expiration date will vary depending on reward type. For example Pallino Birthday Rewards will be valid for the period beginning 10 days before your birthday to 10 days after. Pallino Mio rewards are valid for one year.

Pallino reserves the right to change its Loyalty Programs and offers and to restrict the usage of rewards in conjunction with other promotions or specials.

To participate in any of Pallino’s Loyalty programs we require a valid email address.

Credit Card Information
Pallino does not retain or store credit card information anywhere within its systems. The “card on file” feature of our online ordering system is provided through a partnership with a state-of-the-art fully PCI (Payment Card Industry) compliant token provider.